Your personal information is important to us. This privacy policy clearly explains how we collect, store, and protect the data you share with us on pj99.
We do not just follow the rules — earning your trust is our goal. Learn here how we protect your privacy.
All your data and transactions are secured with 256-bit SSL encryption — the same technology used in international banking — so your information is completely safe.
Your information is stored on secure servers and backed up regularly. Only authorized personnel can access this data, and only when required.
Your personal information is never sold to advertisers or third parties. No data is shared without your consent, except where legally required.
We keep you fully informed about the cookies used on our site. You can disable non-essential cookies at any time. Your preference is always the top priority here.
KYC documents submitted for identity verification are used solely for verification purposes. Once verification is complete, documents are securely stored or deleted.
Our support team is available 24/7, seven days a week, for any questions or concerns about your data. Requests to correct or delete information are processed promptly.
When you create an account and use our services on pj99, we collect various types of information. The primary purpose is to provide you with a safe, high-quality gaming experience and to meet our legal obligations.
We collect two main types of information — what you provide directly, and what is generated automatically as you use the platform.
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Registration Form |
| Contact Information | Email, phone number | Registration Form |
| Verification Documents | National ID, Passport | KYC Process |
| Financial Information | Payment method, transaction history | Deposit/Withdraw |
| Device Information | IP address, browser, device model | Automatic |
| Gaming Information | Betting history, session duration | Automatic |
Pj99 uses your information only for specific, legitimate purposes. We never misuse your data without your consent. The key reasons we process information under our privacy policy are outlined below:
We never use your information for third-party advertising, spam, or any unauthorized purpose. Transparency and user trust are the foundation of our privacy policy.
Pj99 does not sell your personal information to third parties. However, certain information may be shared in the following limited circumstances:
Pj99 uses cookies and similar tracking technologies on its website. These technologies enhance your browsing experience and ensure the platform functions properly.
Types of cookies we use:
You can delete or block non-essential cookies at any time through your browser settings. Note that disabling essential cookies may limit certain features of the platform.
Pj99 follows international security standards to protect your information. At the core of our privacy policy is a multi-layered system of technical and administrative safeguards.
Under the pj99 Privacy Policy, you have the following rights over your own information. To exercise any of these rights, please contact our support team.
Please note that in certain cases we may be unable to delete data or stop processing it due to legal obligations. In such instances, we will provide a detailed explanation.
Pj99 does not retain your information longer than necessary. That said, certain data must be kept for a defined period to meet legal obligations.
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For the duration the account remains active |
| KYC Documents | 5 years after account closure |
| Transaction Records | 5 years after account closure |
| Customer Support Records | 2 years after last contact |
| Gaming Log | 1 year after creation |
| Marketing Preferences | Until consent is withdrawn |
Pj99 strictly does not provide services to anyone under the age of 18. In line with our privacy policy, we do not knowingly collect personal information from minors.
Age verification is carried out at the time of registration. If we have evidence that a minor has opened an account, that account will be immediately closed and all collected data will be deleted.
If a parent or guardian believes their child has created an account on pj99, please contact our support team immediately. We will take prompt action.
Pj99 reserves the right to update this privacy policy as needed. For any significant changes, we will notify you via email or through a notification on the platform.
Updated policies take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the revised policy.
We recommend revisiting this page from time to time. You can check the "Last Updated" date at the top of the page to see when changes were last made.
If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will handle your matter promptly and with care.