Gaming should be fun, not stressful. pj99 believes that ensuring a safe, healthy, and responsible gaming environment for every player is our most important commitment.
Pj99 does more than provide games — we put multiple safeguards in place to protect you. Learn how we support responsible gaming.
Pj99 follows a strict age verification process at registration. No one under 18 can open an account. This is the first and most important step in responsible gaming.
You decide how much you deposit — set daily, weekly, or monthly limits at any time. Once a limit is in place, the system enforces it automatically. This responsible gaming tool helps you stay in control.
Extended gaming sessions can be harmful to your health. At pj99, you can set a daily time limit for gaming. Once your limit is reached, you'll automatically receive a reminder to take a break.
If you ever feel you need a break from gaming, you can suspend your account yourself for a set period of time. This Responsible Gaming feature helps protect your mental well-being.
View a complete history of all your bets, wins, losses, and transactions. Understanding your gaming patterns is a key part of responsible play — use this information to make informed decisions.
If you're struggling with gaming addiction, pj99 will connect you with professional counselling resources. Our support team will guide you toward the right help. You're not alone on the path to responsible gaming.
Responsible gaming starts with honest self-awareness. If you notice any of the signs below, it may be time to seek help.
Pj99 offers several practical tools to help you stay in control. Use them to build healthy, responsible gaming habits.
Set your own daily, weekly, and monthly deposit limits in your account settings. A 24-hour cooling-off period applies before any limit increase takes effect.
Temporarily close your account for any duration from 24 hours up to 6 weeks. Logging in or placing bets will not be possible during this time.
To take a long-term or permanent break from gaming, activate self-exclusion. Our support team will guide you through the process.
You'll receive periodic reminders showing how long you've been playing. It's a simple but effective way to stay on top of responsible gaming.
Responsible gaming at pj99 is more than following rules — it's about enjoying games with the right mindset. We want gaming to be a source of fun, never stress or addiction.
Plan Your Budget: Set aside a separate budget for gaming that won't affect your everyday expenses. Think of it as an entertainment cost.
Set a Time Limit: Decide how long you'll play each day before you start. Keep an eye on the clock and stop when your time is up.
Keep emotions in check: Never play when you're angry, sad, or frustrated. Decisions made in that state are rarely the right ones.
Take a Break: Take a break of at least 10–15 minutes every hour. Give your body and mind a chance to recharge.
Never take a win for granted: Gaming is entirely based on chance. Never assume a win is guaranteed.
Set your Responsible Gaming limits in just a few simple steps.
Log in to your pj99 account and go to Profile Settings. Look for the "Responsible Gaming" option there.
Set a daily, weekly, or monthly deposit limit based on what you can afford. Once set, it takes effect immediately.
Set a daily playtime limit for yourself. You'll receive a reminder when your time is up.
A reminder will appear on screen every 30 or 60 minutes to help you stay aware.
If you find it difficult to stick to limits on your own, our 24/7 support team is ready to help you set up self-exclusion or a cooling-off period.
Our responsible gaming support team is always ready to help with any concerns or issues related to gaming. We don't judge — we just help.
If you feel gaming is having a negative impact on your life, don't wait — reach out now. A small step today can make a big difference.
Decide how much you're willing to spend before you play — and stick to it.
Watch the clock. Don't play beyond a set time each day.
Don't chase losses. Accept the outcome and move on.
Avoid gaming when you're feeling down or angry.
Be open with your family about your gaming.
If something feels wrong, let our support team know.